Frequently Asked Questions

Abandoned Vehicles and Trailers

There is an Abandoned Vehicle in my street, what can I do?

• The vehicle must be out of registration before the Law Enforcement Officers can act
• If the vehicle registration is still valid you will need to contact the local police on 9745 1333
• To report an abandoned vehicle that is out of registration you will need to contact Council's Customer Services Centre on 9911 6555 and supply the following information: 
  • Your name and address
  • Description of the car (including the location, and number plate details if available)
    These details will be recorded and the Law Enforcement Officer will investigate the matter and arrange for the vehicle to be removed.

There is an Abandoned Trailer on the street, what can I do?

• The use of trailers for the sole purpose of advertising requires Council development consent. Trailers left for extended periods of time in the same location can be classified as unattended and therefore impounded by Council.
• To report an abandoned trailer you will need to contact Council's Customer Services Centre on 9911 6555 and supply the following information:
  • Your name and address
  • Description of the trailer (including the location, and business advertised)
    These details will be recorded and the Law Enforcement Officer will investigate the matter and arrange for the trailer to be removed.

Animals

• I have recently purchased a puppy/kitten, how do I go about registering it with Council?
• There is a dead animal on the footpath/road, how can I arrange to have it collected?
• My next door neighbour's dog is continuously barking, what can I do?

For all Animal enquiries please call Council’s Customer Services Centre on 9911 6555.

Council Meetings

How do I arrange to speak at a meeting?

Simply fill out the Request to Address Council Meeting application form and return it to City of Canada Bay Civic Centre, 1a Marlborough Street, Drummoyne by 4pm on the day of the meeting.  You can do this up to 14 days in advance of the meeting.

Information held at Council

Who is my councillor and when are Council meetings held?

Visit our Council Members and Calendar of Council Meetings web pages.

How do I access information held by Council?

To access information held by Council you will need to lodge an Access to Information application form.

How do I acquire the Lot and DP number for a property?

Lot and DP information is provided on the rates notice for the property or follow the Online DA Tracking and Property Enquiry link.

Fences

What are the regulations regarding dividing fences?

Please refer to the Dividing Fences section of our Frequently Asked Questions page located within the Planning and Development section of this website.

Graffiti

Can Council remove graffiti?

• Yes, Council does remove graffiti from Council property (e.g. bus stops, park buildings etc) and private property as well
• Removal from private property is subsidised by Council
• To find out more about reporting and removing graffiti please visit our Graffiti Removal Service page.

Venue Hire

What halls are available for hire in the area?

• Please refer to Council's Venues Available for Hire web page
• For information about booking the Rotundas in Cabarita Park and Prince Edwards Park, or to arrange for Wedding Photos in Council park areas, please contact Council's Parks and Recreation Bookings Coordinator on 9911 6555.

Pot Holes

There is a large pot hole in front of my house, who do I contact?

Please contact Council's Customer Services Centre on 9911 6555 or complete the online road maintenance request form.

Permits

How do I obtain a resident street parking/park permit?

Please refer to Council's Street Parking web page.

Trees

Do I need permission to prune or remove trees?

• A Tree Preservation Order (TPO) applies to the whole of the City of Canada Bay Council area to ensure the long term survival of the landscape character of the area
• To prune or remove a trees under the TPO an application must be lodged.

Waste and recycling

• I have recently moved into the area and do not have a garbage bin. How do I obtain one?
• My bin is broken, what can I do?
• When is my next Clean-Up Collection?

For all enquiries relating to garbage please contact the Waste Hotline on 1300 551 659.

Where is the nearest waste transfer station and what are the charges and hours of operation?

• For information on your nearest waste transfer station, tipping charges and hours of operation please ring WSN Environmental Solutions on 1300 651 116
• For other sites available and fees and charges visit www.wsn.com.au.

School Projects

Does Council have an information pack available for local students?

Council has prepared a School Project Handbook which covers a broad range of topics useful to local students.