Paying and Appealing your Penalty Infringement Notice

Paying your PIN

If you have received a fine from Council and wish to pay for your PIN you can do that online by visiting the State Debt Recovery website in the link above or by post to the following address:

Payments State Debt Recovery Office
P O Box 4444
Parramatta 2124.

Review of PIN

If you have an enquiry in relation to waiving your penalty infringement you can download the request a review of PIN form and forward it to the State Debt Recovery Office (SDRO) at:

State Debt Recovery Office
PO Box 786
Strawberry Hills 2012

NB:  Forms and correspondence (no payments) 

Telephone Enquiry

If you have a telephone enquiry regarding your Penalty Infringement Notice you can Contact SDRO on:

• Enquiries (no payments) 1300 138 118 anywhere in Australia (cost of a local call*); AND
• 8am - 5.30pm Monday to Friday overseas callers: +612 4937 9207.

Important Note

Please note that once a Penalty Infringement Notice is issued by Council, Council CAN NOT waive the fine but will accept formal requests in writing from the SDRO which are lodged using the request a review of PIN form.