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Duty Planner

Free preliminary advice over the phone

A free 15 minute Duty Planner phone call service is provided between 9am–12pm, Monday–Friday. 

Advice provided

The service is designed to provide preliminary advice on planning enquiries associated with properties and development proposals, including:

  • Exempt development
  • The development assessment process, and
  • Council's planning controls.

Due to the high demand for this service, we are unable to go through all of the Council's controls in detail or provide a detailed assessment of any development proposal you may be considering. 

It is recommended that you use Council’s Pre-Lodgement Panel for any large or more complex proposals.

Advice not provided:

Please call 9911 6555 for advice about the following matters:

Please visit our application tracker for application on public notification or determined applications.

Make a booking

To make a booking please click through to the Duty Planner Booking Page. You will be required to provide some basic details about your enquiry to help us ensure that you make the most of your 15 minutes and allow us to gather information on the type of enquiry you have.