Stopping the spread of COVID-19 within our workforce and community.
Please see the drop-down menus below for Council updates to facilities, programs, and services.
The City of Canada Bay has been planning for and continues to work toward, action to combat the threats posed by COVID-19 to our community and essential services.
Our Continuity Management Team has been meeting regularly to develop actions that will aim to slow the spread of COVID-19 within our workforce and within our community.
We are also committed to supporting our community and local business owners throughout this difficult time. This includes the launch of Canada Bay Connects, an online portal offering programs, services, and support to our community through COVID-19.
Call the National Coronavirus Health Information Line on 1800 020 080 for general advice or healthdirect on 1800 022 222 if you have symptoms. If you require translating or interpreting services, call 131 450. Visit NSW Health for the latest advice.
Click here for information and referrals for people with disabilities and their supporters about COVID-19.
On Thursday, 29 April 2020, the City of Canada Bay announced a suite of measures to support local businesses and residents in the City of Canada Bay throughout the COVID-19 pandemic.
Supporting our community
Council is working to ease the impacts of social distancing and isolation within our community and to ensure everyone has access to important social support services. This includes:
Supporting local business and sporting clubs
Small businesses and sporting clubs are vital to our community, and we are working hard to support our local economy during this time, including:
We launched Canada Bay Connects, an online portal offering programs, services, and support to our community through COVID-19. Visit our Canada Bay Connects Community Space to explore children's activities, access support services from government and community organisations, and share how you're keeping connected with your neighbours and community during this period.
Our customer service desk at the Drummoyne Civic Centre is open. As a condition of entry, please check in using the Service NSW QR Code before entering our premises. Service NSW retain this information for 28 days unless required for contact tracing related to a COVID-19 hotspot
If you are feeling unwell, please stay home. You can access customer service by email email@example.com, phone 9911 6555, and website live chat (see the pop up in the website footer).
Concord Library, Five Dock Library and The Connection, Rhodes have returned to normal opening hours with limited capacity. Five Dock Library and Concord Library also currently allow special entry to seniors once a week.
Five Dock Library
Seniors only: Tuesdays 9–9:30am
Seniors only: Thursdays 9–9:30am
The Learning Space
Monday – Thursday: 10am–9pm
Friday – Sunday: 10am–5pm.
The health and safety of our community remains our top priority. The City of Canada Bay will be strictly following State and Federal health guidelines including contact tracing protocols. We will be continuously reviewing operations and progressively increasing services and opening hours as it is deemed safe to do so.
The following conditions of entry will be enforced at City of Canada Bay Libraries:
Our Home Library service continues to operate while adhering to strict social distancing and sanitisation protocols.
Our eLibrary is accessible anytime and has a wide range of free ebooks, digital magazines, newspapers, audiobooks, and music to keep you entertained.
Enquiries can be made to our library teams during opening hours by calling 9911 6210 (Concord Library), 9911 6310 (Five Dock Library), 9911 6332 (The Learning Space at The Connection, Rhodes) or emailing firstname.lastname@example.org.
Our waste and recycling services including kerbside collections, bulk household collections, and the Community Recycling Centre continue to operate as usual.
Development Applications can continue to be lodged online via the NSW Planning Portal, provided by the Department of Planning, Industry and Environment.
The Duty Planner Service will operate as only a phone-based service until further notice. Book a Duty Planner appointment.
The Heritage Advisory Service will operate as only a phone-based service until further notice. Call Customer Service on 9911 6555 to make an appointment with our Heritage Advisor.
The City of Canada Bay is accepting bookings at our community venues as of 1 December 2020. Hirers will have the relevant COVID Safety plan in place and will adhere to government guidelines.
For more information click here to visit our venues for hire page.
Massey Park Golf Course and Barnwell Park Golf Course are open with strict social distancing measures in place.
Following the directive of State and Federal authorities, the City of Canada Bay has reopened all playgrounds and outdoor fitness stations from Friday, 15 May 2020. We will be monitoring the situation closely and taking advice from relevant authorities regarding the status of these facilities.
Organised sports training can be resumed in the City of Canada Bay consistent with:
Prior to receiving Council’s authority to use sportsgrounds for organised training, you are required to submit:
The information received will be processed within five working days and you will receive a booking confirmation authorising use. Please email email@example.com for further enquiries.
Five Dock Leisure Centre’s Health Club, crèche, and gymnastics program are open. Patron numbers inside the centre have been limited and all visitors will be required to sign in and out via a QR code or at the Customer Service desk.
The centre is maintaining strict hygiene, cleanliness and social distancing standards. This is achieved through COVID Safe Plans which have been created in line with Government recommendations. These plans include:
Five Dock Leisure Centre has recommencing a recreational program as well as a modified MAG and WAG competitive program.
Five Dock Leisure Centre sports courts are open. Sports courts users must:
Five Dock Leisure Centre has increased the cleaning of equipment in the stadium area and is following strict hygiene protocols outlined in its COVID Safe Plan. The viewing area is now open and has capacity for 40 seated checked in patrons.
Change room facilities are open, however, the lockers remain closed and patrons are only able to access the toilets, showers and hand basins. Patrons are encouraged to shower and change at home.
For further enquires email firstname.lastname@example.org or call 9911 6300.
Our parks and waterways are open, however, the correct precautions must be followed.
We urge users to stay home if they are sick, consistently practice good hygiene, and follow social distancing restrictions:
Playgrounds, skateparks and outdoor fitness stations are open for public use.
If the community does not follow the correct precautions, the City of Canada Bay may be forced to restrict access to these public spaces.
The most recent Public Health Order allows for Councillors, staff and members of the public to attend Council and Committee meetings in person where the facility permits. The option of participation by audio-visual link remains available to Councillors.
The City of Canada Bay is a COVID safe organisation. If you wish to attend our meetings to address Council, you are required to register your attendance, to allow Council to comply with COVID-19 guidelines and current NSW Health Orders. Whilst our facilities do not allow you to attend the entire meeting, you can address the meeting at Council's public forum, however you will be required to leave the meeting following your address.
We continue to encourage members of the community to place written submissions to Council Meetings.
The public will be able to view a live stream of each meeting in the usual way, via live stream to our Facebook Page at 6pm the evening of the Council meeting.
More information on Council meetings — including how to register your attendance and how to make a written submission to Council.
The elections planned for 2020 were postponed for 12 months due to the coronavirus pandemic.
The next election for the Council of the City of Canada Bay will be held on Saturday, 4 September 2021.
All City of Canada Bay residents on the electoral rolls will vote in the Council election on 4 September 2021. You can check if your enrolment details are up to date with the Australian Electoral Commission. Further information is provided below.