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Parking Permit FAQs

Answers to frequently asked parking and permit questions

Click the drop-down menus below to learn answers to frequently asked parking and permit questions.

How are off-street vehicle parking spaces determined?

Off-street parking includes driveways, garages and carport areas. If you have off-street parking, you are required to use it, regardless of the difficulty of parking in that space. 

You are not eligible to apply for a permit if your off-street space is unusable for reasons within your control, such as the size or weight of your vehicle.  

Off-street parking is deemed to be available where it can accommodate a medium-sized passenger vehicle; the area per vehicle is calculated at 5.4m x 2.4m. 

In determining whether an off-street parking space exists, the following points will be considered:  

  • Accessibility by a vehicle
  • The presence of a garage door or roller door
  • The existence of a vehicular kerb ramp
  • The presence of a carport or garage structure
  • Evidence of the space being used for parking
  • Any approved or registered plans.

When you apply for parking permits, you will be required to disclose on the application form how many off-street parking spaces you have. We will maintain a record of off-street parking supply at each eligible residential or business address. 

Feel free to contact us on 02 9911 6555. if you have any questions or if you are unsure of your eligibility for permits. 

How long does it take to receive my permit/s?

Parking Permit Renewals
If approved for renewal, permits will be posted to you and received by 30 June 2026, ahead of the current permit’s expiry date.

New Parking Permits
If your application is approved, new parking permits will be posted to you within 14 business days.

Please note if you have multiple permits, they may arrive in separate envelopes and at different times.

What should I do if my parking permit is lost, stolen, or damaged?

Residential or Parks Parking Permit

If lost, stolen, destroyed, or damaged → Apply for a replacement permit.

Visitor Parking Permit

What are the rules for vehicles registered outside NSW?

For private vehicles registered interstate, a temporary 6-month permit may be issued. Interstate-registered company vehicles are not eligible for a resident parking permit.  

It is compulsory to change your car registration to NSW, but it is not compulsory to change your licence to NSW. If you do not wish to change your driver's licence to NSW, you will need to provide us with 2 types of identification.  

If the vehicle registered interstate is a company car, then a yearly permit may be issued if your application includes a letter (on company letterhead) that’s signed by an appropriate company officer. It should state that you normally use the vehicle and that it is registered interstate in the company name.

What vehicles are not eligible for a Parking Permit

Pool or hire cars, trucks, buses, trams, tractors, caravans, box trailers, horse floats, boat trailers or any other vehicle that weighs over 4.5 Tonnes GVM.

I've sold my car and purchased a new one, do I need to apply again?

If your vehicle has changed due to sale or replacement, you must apply for a replacement permit and provide the new vehicle details. You will also need to advise Council which existing permit should be cancelled.
How can I transfer or swap permits between cars?

Residential and Parks Parking permits cannot be transferred between vehicles because the permits display the car registration number. Your permit must be permanently affixed to the lower passenger side of the windscreen of the vehicle for which it has been issued. 

You will need to apply for the new vehicle permit by providing the updated registration papers as well as the current registrations of all the cars parked at the address.  

Visitor Parking Permits can be transferred between cars. 

If you bring home different vehicles from your workplace each night, or if you have borrowed a vehicle that’s registered in someone else’s name, you are not eligible for a residential permit but can use the Visitor’s Parking Permit that has been issued to you. If you wish to permanently transfer a permit from one vehicle to another, a new Residential Parking Permit is required. 

What are restricted properties, and how do they affect parking permits?

If you live in a new property, you may not be eligible for a residential parking permit. Check if your property is eligible for a parking permit by contacting the Customer Experience Team on 02 9911 6555.

Often, multi-unit residential developments are not eligible for residential parking permits. This is to mitigate traffic congestion from new developments and protect existing on-street parking from excessive demand. Building owners and real estate agents must inform prospective buyers and tenants about any relevant restrictions.