Commercial waste

An online application must be lodged to commence, increase, decrease or cancel a commercial waste service. A minimum two weeks’ notice must be given for any changes.

Please note: the form must be submitted by the property owner, property manager or other suitably authorised person to act on the owner’s behalf. A business manager can partially complete the form then save and send the link to the relevant owner/manager for signature and submission. Please contact us if you require assistance with form lodgement.

Select the relevant form:

• Application Form for Commercial Rated Properties
• Application Form for Non-rateable Properties (churches, schools, community organisations and non-profit organisations)

Conditions of Council’s Commercial Waste Service:

Users of Council’s Commercial Waste Service are required to manage and store the bins correctly, for example:

• Recycling bins must not be contaminated with incorrect materials. 
• Bins must not be contaminated with hazardous  materials, eg. batteries, chemicals, building waste or asbestos.
• Bins must be stored on private property.
• Bins must be presented for servicing on the public footpath (unless special arrangements have been made).
• Bins must only be presented on public footpaths for servicing purposes. Bins should be placed on the kerbside the night before the scheduled collection and promptly removed within 24 hours after collection.
• Bins must be presented with lids shut and must not be overflowing.

Bin storage

Bins should ideally be stored in locations with restricted public access to reduce bins being used by members of the public. However, where this is not possible, it is recommended that you:

• Clearly label the bins with your business name and/or address.
• Install locks and chains on the bins (ensure the bins are left unlocked for servicing).

Mixed developments and properties with multiple businesses

Commercial properties may include multiple commercial businesses and residential units. These may be subdivided into strata lots or may be one single lot owned by one owner.

Waste charges are always placed on the owner's rates notice and for this reason the application must be signed by and submitted by the owner. The owner may forward costs of waste to the business via the lease agreement.

Please note: commercially rated properties are not entitled to Council's bulk household waste collections, even where the property includes residential occupation.

For further information, contact Council on 9911 6555 and ask to speak with the Resource Recovery Officer for Commercial Services, or email: commercial.waste@canadabay.nsw.gov.au.

Council’s Resource Recovery Officer for Commercial Services can provide free advice and resources to assist businesses with managing waste and reducing costs, including:

• Information about managing bins and usage on sites with multiple businesses operating.
• On-site waste and recycling assessments.
• Educational material about how to correctly separate recycling materials, including free posters and bin stickers.

Contact the Resource Recovery Officer for Commercial Services on 9911 6555 or email: commercial.waste@canadabay.nsw.gov.au.

Other assistance available to businesses:

• Find out about the Bin Trim program available to businesses on the NSW Environmental Protection Authority website.
• Find a recycler or recycling equipment on Planet Ark’s Business Recycling Directory.
• For more information on reducing waste and ensuring your business is sustainable, visit our Sustainable Business page.

The City of Canada Bay offers an annual e-waste collection service for businesses operating within the Council area to recycle old and broken electronic items. The program has helped to divert over 20 tonnes of e-waste from landfill since 2012.

This year, the collection week will run from Monday, 7 July to Friday 11 July 2025*. Businesses must apply for this program through the registration page.

*Collections may conclude earlier depending on number of bookings and scheduling.

Accepted items:

• IT and telecommunications equipment, such as computers, printers, scanners, power cords, phones, monitors, surveillance cameras, and sound systems.
• Other electronic waste, including power tools, TVs, small domestic appliances, and devices used for monitoring or control (like thermostats or alarms).

If you have any queries about the program, please contact the Resource Recovery Team at resourcerecoveryandwaste@canadabay.nsw.gov.au or call Council’s Customer Service Team on 9911 6555.  

Not accepted:

• Hazardous items: radioactive or biohazard-contaminated products, smoke detectors with radioactive parts, asbestos and polychlorinated biphenyls (PCBs) containing products, chemicals, and broken or glass monitors.
• White goods: fridges, freezers, washing machines, dryers and air conditioners.
• Lighting: fluorescent tubes and halogen lights.
• Media: 8 track tapes, cassette tapes, floppy discs.
• Containers and cardboard boxes used to store electronics.
• Batteries.
• Other: General waste, lawn mowers, cook tops, solar panels.

Before putting your items out for collection, please consider whether they can be reused. While recycling still uses energy and resources, reuse gives your items a second life first. Try giving away working electronics to family, friends or neighbours. Alternatively use the Bower's Reuse Database or turn your old tech into cash by listing it on an online marketplace.

While most e-waste collected will be taken apart and recycled, some items will be repaired and either sold or donated locally or overseas.

Please note: Council is not responsible for any information left on electronic devices collected through this program. While we take care in the reuse process, data security is your responsibility. Please remove any sensitive data from your computer systems or electronic devices prior to collection. Should a secure product destruction certificate be required, this will be organised directly with the contractor. Fees may apply and this can be paid to the contractor directly.