All venues are available to view through our virtual tours on the Venues for Hire page.

As our venues are unstaffed, we will try our best to accommodate in-person site inspections, if required (subject to availability). Please call the Venues management team on 02 9121 0277 (Mon-Fri 8:30am – 4:00pm) or send an email to venues@canadabay.nsw.gov.au.

No, Council does not permit 18^th or 21^st birthdays.

The following venues require security:

The Connection, Event Spaces & Meeting Spaces:

• Security is required for any bookings that have 100 guests or more.
• Security is required for any bookings if alcohol is being served.
• Security is required for any bookings ending after 5pm on Friday, Saturday, Sunday.

Concord Oval, Canadian Exiles Rooms:

• Security is required for any bookings that have 100 people or more and are finishing after 9:00pm, regardless of if alcohol is being served.

Note: Council reserves the right to impose security guards for any bookings the venues team deem necessary. These fees will be charged to the hirer (as outlined in Council’s Fees and Charges)

Hirers are able to book from 7am until 11pm Monday- Friday. Due to the high-demand on the weekend (Saturdays & Sundays), bookings are only available for either a day (7am–4pm) or evening (4pm–11pm) booking. This allows the venue to be used by multiple members of the community.

Each venue has its own parking options (Refer to the venue fact sheets for further information)

Make a booking online on the online bookings portal.

You will be required to create a profile and register as a customer before making a booking, instructions on how to do this are located on our Bookable how-to guide.

All venues are unstaffed and the hire generally only includes the venue and tables and chairs.

For all other inclusions please refer to the relevant Venue Fact sheets for more information

• The Connection Event Spaces: each room has built-in screens & projectors, handheld microphone, and ability to connect to sound system through AUX. 
• The Connection Meeting Rooms, each room has a built-in screen & projectors, and ability to connect to sound system. 
• Concord Oval Canadian Exiles Rooms, each room has a built-in screen, & projector, handheld & lapel microphones, and ability to connect to sound system through AUX or Bluetooth.
• Concord Oval Sunnyside Meeting Rooms, each room has a built-in screen and webcam for meetings, with connection via USB cable
• Drummoyne Oval Greg Davis Stand, which has built in screen, ability to connect to sound system. A handheld microphone is available on request.

Jumping Castles are permitted at the following venues and the supplier must have a current public liability insurance (minimum $20 million).

• The Connection, Event Space 1 or 2: Inside the venue, must be less than 3m in height.
• Cabarita Conservatory: Only permitted on grass area in front of the Conservatory, dimensions must not exceed 5m x 5m and must be weighted down. Digging into the ground is not permitted.
• Concord Community Centre: Only permitted on the grassed area outside the venue.

Pets and animals (including petting zoos) are not permitted, except for guide dogs or assistance animals.

Candles, fireworks and smoke machines are not permitted. Incidents causing the smoke alarm to be activated will incur a fire brigade callout fee as per Councils Fees and charges

Candles on birthday cakes are permitted under direct supervision of the hirer.

Reduced hire fees are available for Non-For Profit groups or charities, and are listed on the venue fact sheets as ‘Category 2’ charges. In order for this reduced fee to apply, evidence must be supplied such as;

• Australian Charity Number (ACN).
• Certificate of Incorporation.
• Public liability certificate.

The cancellation policy is as follows;

• More than 4 weeks prior to booking date: All fees are refunded
• Less than 4 weeks prior to booking date: 50% of room hire is forfeited
• Less than 2 weeks prior to booking date: 100% of room hire is forfeited

The due dates for each payment are listed on the invoice.

Should you be unable to pay by the date listed, please reach out to the Venues management team on 02 9121 0277 (Mon-Fri 8:30am – 4:00pm) or send us an email at venues@canadabay.nsw.gov.au.

Payment for your booking is via:

• Credit Card online on the bookings portal
• BPAY using the details at the bottom on the invoice

At the first possible opportunity, the Venues team will inspect the venue for any damage or issues. The team will then contact the hirer via email to confirm bond release or partial/full retainment. This is generally the Tuesday following your booking.

If paid via credit card, the bond will be returned to the credit card used to make payment. This can take 1-2 business days once processed by the venues team.

If paid via BPAY, it may take up to 5-10 business days once processed by the Venues team.

The Venues team will contact you via email to advise when the keys/swipe card is ready for collection. This is generally the Tuesday prior to your booking.

No, access to the venue is only permitted as per the dates and times listed in the booking confirmation. Access to the venue outside of the hours booked may result in the forfeiture of the bond and/or additional charges.

This depends on venue availability and all time is chargeable. Council does not recommend keeping high value items in the venue overnight.

Please call Council’s after-hours service on (02) 9911 6555.

Yes. Please note, not all venues have kitchen facilities available.  For further information on venue inclusions, please refer to the relevant Venue Fact sheet for more information.

Food trucks are only permitted at specific venues in designated areas.

• Cabarita Conservatory has a designated paved space for one food truck with access to power.
• Concord Community Centre 1 x food truck is permitted however must park within the bays of the dedicated carpark
• Rhodes Community Centre 1 x food truck is permitted however must park within the bays of the dedicated carpark

Refer to the terms and conditions for the relevant venue to check if food trucks are permissible for the venue you are interested in.

Hirers are not permitted to plug in their own appliances. If an exemption is required, the hirer must submit a written request to venues@canadabay.nsw.gov.au, including evidence of tagging and testing records.

Yes, Alcohol can be served in venues in accordance with Responsible Service of Alcohol laws. A Safe Party Registration must be completed with NSW Police, and a copy of the registration must be supplied to the venues team prior to the booking.

For further information on alcohol service, please refer to the venue hire terms and conditions.